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Phoenix Direct

Excellent After Sales Care

We pride ourselves on the high number of loyal customers that we have and it isn't just because of the quality of products we supply that our customers keep coming back.  We believe in our people as they provide the high level of customer service that has been consistently delivered since Phoenix Direct was established in 2003.

Whether you need assistance choosing the correct product for your printer or you are experiencing issues installing the cartridge you have purchased from us, our customer services team is on hand from 9.00am until 5.30pm Monday to Friday.

If you have an enquiry outside of our working hours simply drop us an email and rest assured that it will be the first thing that we address in the morning of the next working day.

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Our customer services team can be contacted on 08704 156 666 or by email at